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What is guaranteed?
The extent of the guarantee given for each product
is described alongside each product.
To be able to rely on this guarantee you need to fol- 5-Year Guarantee
low the specific care instructions for every product.
You can find all care instructions at the IKEA stores
What is covered under this guarantee?
The guarantee covers faults of the appliance, which
Duration of guarantee
Each guarantee lasts for the number of years
stated against each product starting from the date
een caused by
ulty construction or ma-
and on the IKEA website: IKEA.ae
terial faults from the date of purchase from IKEA.
This guarantee applies to domestic use only. The
exceptions are specified under the headline "What
is not covered under this guarantee?" Within the
guarantee period, the cost to remedy the fault, e.g.
repairs, parts, labour and travel, will be covered,
provided that the appliance is accessible for repair
without special expenditure. On these conditions,
the respective local regulations are applicable.
Replaced parts become the property of IKEA.
How long is the guarantee valid?
This guarantee is valid for five (5) years from the
original date of purchase of the IKEA appliance
from IKEA. TILLREDA and LAGAN appliances have a
two (2) year guarantee valid from the original date
of purchase. If service work is carried out during
the guarantee period, this will not extend the guar-
antee period for the appliance, or the new parts.
General legal rights
This guarantee gives you specific legal rights. It
does not, in any way, affect the rights given to you
What will IKEA do to correct the problem?
IKEA will examine the product and decide if it's
covered under this quarantee IKEA will then, at
How to reach us if you need service:
Contact your local IKEA store. You can find the
address and phone number in the IKEA catalogue
or at IKEA.ae Save your sales receipt as proof of
purchase. Proof of purchase is required for the
guarantees to be valid. To find out more, pick up
the guarantee booklets at your local store.
its choice, either repair the defective product or
replace it with the same or a comparable product.
In these cases, IKEA will be responsible for the cost
of repairs, spare parts, labour and travel for repair
staff that IKEA incurs, provided that the product
is accessible for repair without IKEA incurring
additional expenditure to gain access. This will
not apply in cases where repair work has not been
authorised by IKEA. Any defective parts removed in
the course of repair work will become the property
of IKEA. If the item is no longer sold by IKEA, IKEA
will provide an appropriate replacement. IKEA will
decide at its discretion, what will constitute an
METOD kitchen system
What products are covered under this guarantee?
This guarantee applies to domestic kitchen use
only. This guarantee covers all of the following
parts of the METOD kitchen system: • Cabinet
frames • Fronts • Wall rail · UTRUSTA hinges •
MAXIMERA fully-extending drawers • UTRUSTA
The guarantees are valid from the date of purchase shelves of tempered glass and melamine • Plinths
• Legs • Door dampers • Push opener for doors
• Cover panels • Deco strips/mouldings • Wall
panels · Work tops except LILLTRÄSK • Sinks except
Conditions for the guarantees
at IKEA or date of delivery if later. The original pur-
chase receipt is required as proof of purchase.
The guarantees do not apply to products that have
been stored or assembled incorrectly, used inap-
propriately, abused, misused, altered, or cleaned
with wrong cleaning methods or wrong cleaning
products. The guarantees do not cover normal
wear and tear, cuts or scratches, or damage caused FÖRVARA drawers, UTRUSTA wire baskets, TUTEMO,
by impacts or accidents. The guarantees do not
apply if products have been placed outdoors or in
a humid environment or if the products have been
used for non-domestic purposes (unless otherwise covered by any guarantee.
Products not covered under this guarantee?
• Knobs, handles · ERSÄTTARE sliding-hinge for
semi integrated dishwasher • BEHJÄLPLIG slid-
ing-hinge fully integrated dishwasher.
HÖRDA, TORNVIKEN and VADHOLMA have a 10-
KNOXHULT and SUNNERSTA kitchens system is not
stated). The guarantees do not cover consequential
or incidental damages.